SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cornellio.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cornellio.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These bags are a dream come true! I love the fact that they're made of waterproof polyester material - it's such a lifesaver when I'm coming back from the gym or beach. The secure zipper closure gives me peace of mind knowing nothing will leak out onto my car seats or in my bag. They're compact, yet spacious enough to fit all my essentials and more, which is perfect for someone like me who always overpacks. And can we talk about the bold printed patterns? It makes organizing look so good and stylish. On top of everything else, these bags are lightweight and portable at only 3.5 ounces each - making them easy to carry around wherever I go.
Great purchase! These wet & dry bags have been super handy for both gym trips and beach outings. Waterproof polyester keeps moisture where it should be – inside the bag! Zipper closure ensures there won't be any spills in your luggage or gym bag while you travel home after a sweaty workout session or fun day at the beach!
I am so impressed with these bags - they’re just what i needed for my laundry days! Being waterproof means no worries about damp clothes affecting anything else in my suitcase on trips away from home plus their zippered closures ensure nothing falls out during transport.
The best thing I've bought in ages! They keep all my stuff dry at the gym!
A must-have item if you visit the gym regularly.
These wet & dry bags are a life saver! Waterproof and secure with a zipper closure - what more could you ask for?
these little gems are now an essential part of our family outings with our baby too as they easily hold all her diaper changing necessities securely thanks to their ample space and sturdy zippers
I love these bags - so handy and stylish too!
The designs on these wet & dry bags make organization look chic instead of boring Plus being lightweight makes them very convenient to carry around
Absolutely love this product- practical yet stylish Perfectly sized not too big nor too small Waterproof feature is great Secure zipper adds bonus points Lightweight hence easy to carry Highly recommend
Great product, very useful. Keeps everything dry!
No fuss clean up with these amazing waterproof bags. Secure, spacious and super lightweight. Perfect for the gym or beach.
these bags are perfect they're waterproof hold everything i need and have pretty patterns
Perfectly sized, waterproof, secure: 10/10 would recommend