SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cornellio.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cornellio.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🌈✨ This crib mobile is pure magic! My little one's face lights up every time he sees it. The rattles and textures are just right for his tiny hands to explore - a sensory delight! Plus, the calming colors help him drift off to sleep peacefully. Love that it's safe too. ❤️
Wow, this mobile is a dream. It's not just pretty to look at, it's also helping my baby grow and learn!
Absolutely in love with this baby mobile set! It’s like having an early development class right above our baby’s crib. She loves reaching out and grabbing at the hanging toys, which I’m sure is doing wonders for her motor skills.
Totally impressed with this crib mobile - safe materials, gentle sounds, perfect for little ones!
Loving the Montessori vibe of this crib mobile. My babe can't get enough of those rattles and textures...and neither can I 😍
okay so, this thing? pretty awesome 😎 my kiddo can't get enough of it!! reaches for those cute crochet toys all day long...and then sound asleep when night comes 🥰 soft materials make me feel good about safety too
A+++! This sensory-friendly baby mobile gets two thumbs up from us parents AND our baby!
The perfect addition to any nursery décor – this crib mobile doesn’t disappoint. Not only does it look great but also stimulates your little one's senses gently without overstimulating them – exactly what we were looking for!
Hands down the best baby shower gift I received. The design fits perfectly in our nursery and stimulates my newborn without being too much.