SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cornellio.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cornellio.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a fantastic purchase! This stackable desktop drawer organizer has truly transformed my workspace. With its durable plastic construction, it's built to withstand daily use while still maintaining a stylish look. I was particularly impressed with the color-contrast drawers – they add such a modern touch to my desk area. The smooth pull-out drawers are another great feature, allowing me easy access to all of my essentials without any hassle. But what really sets this product apart is its compact size - perfect for desks, shelves or countertops and made with safe material containing no harmful chemicals. Not only does it help reduce clutter by keeping my stationery organized but also offers customizable storage options as you can stack more units as your storage needs grow. A must-have for anyone looking to bring some order into their office space.
I've always struggled with organizing small items on my desk until I found this little gem! It’s so compact yet holds so much stuff inside its smooth pull-out drawers which make accessing things super easy and quick.
Such an amazing way to keep all your bits-and-bobs in one place!. Love that it’s stackable too
this product is simply awesome i'm using it at home for organizing my study materials works wonders never thought organization could be so simple
i can't tell you how happy i am after buying these organizers they're durable practical and oh-so-stylish plus they're made from safe materials no harmful chemicals at all
It's compact, it's stylish and it does the job perfectly. Couldn't ask for more!
The flexibility of this product is what I love most about it - you can stack as many units as you need based on your storage requirements. Plus, they're super easy to use thanks to the smooth drawers.
i was looking for something that could help me organize my stationery items and i stumbled upon this gem seriously guys its worth every penny makes organizing so simple
A great space-saving solution without compromising on style or functionality. Highly recommend!