SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cornellio.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cornellio.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So, I copped this bag not too long ago and let me tell ya, it's been a game changer. The quality is just off the charts! You can really see how much thought they put into crafting this thing. It's got room for my helmet and all my daily must-haves without turning into some oversized beast of burden. Plus, it doesn't feel like you're lugging around a ton of bricks thanks to these killer air cushion straps. Now onto its weather warrior features – strap in 'cause we’re going on a ride here! This bad boy’s got waterproof oxford fabric that laughs in the face of rain and moisture. Seriously, I've been caught out in downpours with this thing on my back and everything inside stayed as dry as the Sahara Desert. Talk about peace of mind when you're pedaling your heart out! But wait there’s more! Not only does it keep your stuff safe from wet weather but also looks sleek while doing so - bonus points for style right? All things considered, if you're looking for something durable yet stylish to carry around your essentials (and then some), look no further than this bag right here. It’s built tough enough to withstand whatever mother nature throws at it while still being comfortable enough for everyday use. So whether you’re an avid biker or just someone who needs a reliable backpack for their day-to-day hustle, give this one a shot – trust me when I say: It won’t disappoint!
Super happy with this backpack! It's perfect for riders like me. Fits my helmet, laptop and more.
This backpack has been a lifesaver for my daily commutes. I love that it's spacious enough to fit my motorcycle helmet, which was always an issue with other bags. The waterproof Oxford fabric is also a huge plus - no more worrying about sudden rain showers ruining my laptop or documents! Speaking of laptops, the padded compartment fits mine perfectly and provides ample protection. The interior compartments are great for keeping everything organized while the key holder and phone pocket add convenient touches. Plus, the air cushion straps make carrying this bag around all day super comfortable. It's truly versatile – perfect for workdays, school days or weekend outings.
I've tried many different bags before but none have met all my needs quite like this one does from fitting in a 17-3 inch laptop securely in its special compartment to housing a full-sized motorbike helmet effortlessly not forgetting how easy it is now finding little things like keys because they have their own place too never again will i lose them at the bottom of the bag
I love how spacious yet compact this bag is. Perfect for commuting!
The best feature? Waterproofing! Keeps all my stuff safe from rain.
Roomy enough for helmet, laptop and more. Couldn't ask for better.
Holds up really well against unpredictable weather conditions – true rider’s companion!
This backpack is just what any rider needs! Its unisex design makes it suitable for everyone, regardless of gender. Super roomy inside but doesn't look oversized when worn; can easily accommodate a motorcycle helmet as well as daily necessities like keys, phone etc., thanks to interior compartments and handy pockets specifically designed for these items.
A+ for comfort! The air cushion straps make carrying around even heavy loads feel light as feather.
This bag has been a lifesaver on wet days - everything stays dry!
this is by far the most useful backpack I've ever owned great design that can fit my motorcycle helmet plus other essentials comfortably also being waterproof makes it ideal for outdoor use highly recommend
Finally found something practical yet stylish enough to carry around everywhere whether riding biking hiking or even going out on weekends the waterproof oxford fabric ensures everything inside stays dry no matter what weather conditions i face while out and about
Comfortable straps, roomy interior, fits my helmet perfectly. Love it!
i'm in love with this bag so practical and stylish at the same time not to mention its unisex design which works well for both men and women alike brilliant purchase
never thought I'd find a backpack that could hold a motorbike helmet along with daily items but here we are super impressed with its capacity without appearing bulky or heavy kudos to whoever designed this masterpiece
this isn't just a backpack it's an organizer too thanks to multiple compartments including key holder phone pocket etc keeps everything neatly arranged accessible whenever needed definitely worth every penny spent
wish i had discovered this gem sooner would have saved me so much hassle especially during rainy days where keeping things dry was always an issue not anymore though thanks to its waterproof oxford fabric absolutely thrilled
I'm loving the unisex design of this backpack – suits everyone perfectly!
A bag that can fit a full-sized helmet? Yes please! This one does it easily.
This isn’t just any ordinary backpack; it’s an organizer on-the-go thanks to its multiple compartments. Super handy!