SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cornellio.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cornellio.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Man, I've gotta tell you, these gaming headphones have me totally stoked. The custom-tuned 50mm drivers they're packing are a real game changer - delivering an audio experience that's both crystal clear and rich as all get out. It seriously takes my gaming sessions to the next level. Now let's talk about the bass and highs on this bad boy. They hit just right – the bass is deep enough to shake your soul while those highs come in natural as can be. This creates a sound profile that’s super balanced overall, so no matter what you’re playing, it sounds spot-on perfect. But wait till I tell you about their best feature — CloudSoft Ear Cushions! These babies are soft memory foam pads which not only feel like little clouds hugging your ears but also do an ace job at blocking out any outside noise. This means I can dive headfirst into my game world without any pesky distractions cramping my style. And then there's the adjustable steel headband - it ensures a snug fit while keeping pressure minimal for ultimate comfort during those epic gaming marathons we all love (and sometimes hate). No more sore spots or headaches after hours of play! To top it off, these headphones rock a killer noise-isolating microphone! It cuts down background chatter so team communication comes through loud and clear – just like being in the same room with your squad even when you're miles apart. So yeah, if anyone asks me why I'm always glued to my screen with these headphones on? It’s because they’ve got everything covered from sound quality to comfort and convenience!
Noise-isolating feature works wonders during intense gaming sessions.
Loving these new wired over-ear headphones. They fit perfectly on my head and provide excellent noise isolation. Sound quality? Superb!
CloudSoft ear cushions are a game changer. Super comfy!
These wired over-ear headphones have been a dream come true for me as a gamer. Not only do they provide amazing stereo sound thanks to their dual chamber drivers separating bass and mid-high frequencies but they also isolate noise wonderfully well — making every detail of my games audible with precision! Additionally, I love how comfortable they feel on my ears due to their CloudSoft ear cushions made of breathable memory foam material.
The first thing you notice about these headphones is how comfortable they are thanks to their adjustable steel headband and cloudsoft ear cushions I've worn them for hours without feeling any discomfort or pressure points Secondly there's no compromise on sound quality either With dual chamber drivers that separate bass from mid-high frequencies you get clear balanced audio every time
Stereo sound is so immersive, it's like being inside the game itself!
Great headset! It has an awesome noise-isolating mic that lets me communicate clearly with my team.
wow just wow i never knew what i was missing until i got these babies plugged into my ps5 the 50mm drivers deliver such crisp clear audio it’s like being inside the game plus it has this awesome feature where you can easily adjust volume or mute your mic without breaking focus now thats convenience right there!
Finally, a pair of headphones that are both comfortable and have great sound quality! I can wear them for hours without any discomfort.
Absolutely love the in-line audio controls. So convenient!
Super comfy even after hours of use thanks to their CloudSoft ear cushions.
Sound quality is incredible, really enhances my gaming experience!
got these bad boys last week and boy are they a treat the sound quality is top notch thanks to the dual chamber drivers and 50mm drivers which deliver clear balanced audio furthermore it's super comfortable with its adjustable steel headband and cloudsoft ear cushions perfect for those long gaming nights
The noise-isolating microphone makes team communication crystal clear.
These headphones rock! The stereo sound is amazing, feels like you're in the game. Plus, they're really comfy too.
The custom-tuned 50mm drivers deliver crystal-clear audio while playing games. Highly recommended!
Comfortable and adjustable steel headband - perfect for long sessions.
Easily adjust volume or mute your mic without breaking focus - love this feature!
Fits perfectly on my head due to its adjustable steel headband – no more pressure points or discomfort!
Seriously impressed with the deep bass and natural highs.